How we handle your data when you use our website or contact us.
Engineering Support is a mechanical and electrical engineering services provider based in Glasgow, Scotland. Our website address is engineeringsupport.uk. For any privacy-related enquiries, contact us at contact@engineeringsupport.uk.
Contact form: When you submit an enquiry through our contact form, we collect your name, email address, phone number (optional), and message. This information is sent directly to us by email and is used only to respond to your enquiry.
Analytics: If you accept cookies, we use Google Analytics to collect anonymised data about how visitors use our website — including pages visited, time on site, and general location (city level). This helps us understand which services people are interested in and improve the website. Google Analytics uses cookies stored on your device.
No other data: We do not collect payment information, create user accounts, or use any tracking beyond Google Analytics.
Contact form submissions are used solely to respond to your enquiry and, where relevant, to provide a quote for engineering work. We do not add you to a mailing list, share your details with third parties, or use your information for marketing unless you specifically ask us to.
When you first visit the website, a banner asks whether you accept or decline cookies. Your choice is remembered using your browser's local storage (not a cookie itself).
If you accept: Google Analytics cookies are loaded. These are used to understand site traffic. Data is anonymised and processed by Google under their own privacy policy.
If you decline: No analytics cookies are set and no tracking takes place.
We do not sell, rent, or share your personal data with any third party. The only external service with access to anonymised usage data is Google Analytics, and only if you have accepted cookies.
Contact form enquiries are retained in our email inbox for as long as needed to respond and complete any related work. Google Analytics data is retained for 14 months, after which it is automatically deleted by Google.
Under UK GDPR, you have the right to:
To exercise any of these rights, email contact@engineeringsupport.uk.
We may update this privacy policy from time to time. Any changes will be posted on this page.
Last updated: July 2026